There are currently 3 jobs available at Castle Hill Fitness:
Castle Hill Fitness is searching for an outgoing Client Services Associate! Our CS team is the face of the Castle and is responsible for welcoming visitors, checking clients in and out of services, and helping maintain a clean, welcoming environment.
About this Job
We are currently hiring a 25- 32hour/week position. Must have flexible availability, including early mornings, weekends and evenings.
A day in the life of a Client Services associate includes:
- Providing best-in-class customer service to current and prospective clients
- Welcoming guests inside, taking their temperatures, and helping them locate their workout pod
- Answering phone and email inquiries
- Processing payments for training sessions, classes, spa appointments, and memberships
- Leading gym tours with prospective clients around the facility and setting them up with a membership or service that meets their needs
- Light housekeeping duties, including sanitizing touch-points and maintaining a stock of clean towels
- Scheduling appointments and responding to phone inquiries
About YOU!
You're passionate about health and fitness and love being a cheerleader for clients and colleagues!
- You're a people person and love interacting and connecting with others
- You have a neat streak and enjoy tidying up
- Your admin skills are strong: writing professional emails, learning new software, and operating a multi-line phone is right up your alley
- The idea of a free gym membership makes your heart skip a beat
- You can manage a high volume of interaction and tasks with unscheduled interruptions
- You aren't afraid to ask questions
Required Education and Experience
- High School Diploma
- At least one year of customer service and/or sales experience
- Current CPR Certification
Bonus Points
- College experience
- Customer service/sales experience in fitness, wellness, or related industry
- Experience with the business-facing side of Mindbody Online
Other Information
Cleaning duties are required. Must be able to walk, bend, reach, climb stairs, use hands/fingers, and carry up to 25 lbs. Must be able to converse with clients and staff and exchange information in person, via email, and by phone.
Perks
We work hard to make Castle a great place to work. Starting pay for this position is $15/hour with health/dental insurance eligibility after 60 days of employment. Additionally, as a CS Associate, you’ll get a free VIP gym membership so you can live the healthy lifestyle we promote to our clients (and a free membership for a friend if you’d like an accountabili-buddy!) You also get staff discounts on services and retail products/snacks to stay fueled throughout your day.
>> Click Here to Apply <<
Do you want to be part of a community that celebrates a person’s individual journey towards a higher quality of life? We share your vision.
Who We Are
Founded in 2002, Castle Hill Fitness is an integrated health and wellness facility located in downtown Austin on 12th and Lamar. We offer it all: Personal Training, Fitness, Spin, Pilates, and Yoga, AND a full-service Wellness Spa.
Our mission is to PROVIDE a welcoming environment for the Austin community to improve their overall health. To EDUCATE our clients that overall health is more than just a fitness goal – it’s about community, variety, refueling, recovering, and challenging your mind and body. We EMPOWER our clients towards a greater quality of life with seasoned professionals, varied programs and disciplines, and conscious living principles all under one roof.
About You
Are you a passionate and experienced personal trainer with a specialization in powerlifting, strength and conditioning, and bodybuilding? Castle Hill Fitness might be the perfect place for you! Whether you’re looking for a change from the corporate gym scene or you're ready to bring your expertise to a community-focused environment, we’re excited to offer a space where your skills can thrive.What You’ll Do
- Provide expert personal training services focused on powerlifting, bodybuilding, and strength and conditioning. You’ll design tailored programs to help clients build muscle, enhance strength, and improve athletic performance.
- Meet with clients to assess their fitness goals, medical history, and current performance level. Use this information to create personalized, progressive training plans.
- Teach clients proper lifting form, equipment use, and advanced techniques to ensure they hit their strength and physique goals safely and effectively.
- Proactively engage in marketing yourself and rebooking clients, helping grow your clientele through word-of-mouth and personal promotion.
- Maintain professionalism, respect client confidentiality, and contribute to a positive and encouraging gym culture.
Required Experience
- NCCA-accredited Personal Training certification (such as NSCA, NASM, or ACSM)
- 5+ years of experience as a personal trainer specializing in strength training, bodybuilding, and powerlifting
- Proven success coaching athletes or clients in strength competitions or fitness events is a plus
- Extensive knowledge of strength and conditioning principles, biomechanics, and safe training practices
- Strong customer service, communication, and client management skills
- Collaborative and cooperative team player, with a willingness to work alongside other trainers and departments
If you’re passionate about strength training, helping others achieve their personal best, and building a career in a community-focused fitness environment, Castle Hill Fitness could be the place for you!
Benefits & Compensation
Compensation
Competitive commission structure based on relevant education, life, and professional experience
Part-Time Benefits
Free gym membership for you and a friend, discounts on products and services, and a healthy, fun environment
Full-Time Benefits
Health and dental insurance, 401(k), Paid Time Off, CEC reimbursement, and more!
> CLICK HERE TO APPLY <
Castle Hill Fitness is now hiring an outstanding massage therapist / bodyworker for our downtown location! We are hiring for one full-time position and one part-time position. Morning, evening, and weekend shifts are available.
WHO WE ARE
Castle Hill Fitness is an integrated health and wellness facility on 12th and Lamar. We offer personal training, fitness, spin, Pilates, Yoga, health coaching, and a full-service Spa with Massage, Acupuncture, and Skin Care.
Our Mission is to welcome, educate, and empower the Austin community to improve their overall health with seasoned professionals, varied programs, and conscious living principles all under one roof.
WHO YOU ARE
- Passionate massage therapist with a current TX massage license and minimum 2 years of experience
- Proficient, experienced, and comfortable with customer service and self-promotion
- Able to educate and instruct clients on home care and additional, complementary services
- Punctual and mature
- Proficient with communicating via email, text, and online scheduling tools
- Experience with prenatal massage is preferred
- Proficient in multiple modalities, such as sports massage, neuromuscular, and myofascial
- Weekend availability is a plus
EARNING POTENTIAL & BENEFITS
Our unique and competitive compensation program includes commission on services sold, a FREE gym membership for you and a friend, sweet discounts on products and services, and a healthy fun environment. We also build in a 15-minute transition time between each treatment.