MINDBODY
Castle Hill Fitness is excited to announce that on November 15th it will launch an online reservation system for weekly classes to member and non-member clients.
Clients will be able to:
- Reserve and pay online for a class up to 2 weeks in advance
- View which classes are open and which have filled up
- Cancel a class reservation online up to 4 hours before class start time¹
- Schedule on our website or with the MindBody Connect mobile app
Clients have enjoyed enrolling online for class series and workshops at Castle Hill Fitness for many years. Speaking of the capabilities for clients to register for weekly classes, Programs Manager, Amy Rogers, says:
“It was a logical next step for the club and our clients. With this service, we are able to give some assurance to those with busy schedules that they can attend the class they want to. It will bring our customer service to the next level.”
Castle Hill offers close to 100 classes a week that are open to members and the public alike. The downtown gym provides dedicated spaces for classes as varied as Pilates Equipment to Indoor Cycling. Each class includes mats, towels, and filtered water in addition to a loaded props closet tailored to the space.
¹Complete client policy will be made available on launch date.
UPDATE: Class Reservation Policy can be found here
Exciting!!!
Noooo. I always loved the personal touch and not having to worry about cancellations. And now another mind/body logon to remeber AND the added stress of having to register in advance. Et tu castle hill??
Good morning Camellia,
Not all of the spots in our classes will be available to reserve ahead of time online. Also you can use your standard Mind Body Login with the MindBody Connect App on your phone or through the website & you only need 1 log-in for any studio (that uses Mind Body) you visit.
I love this news! Thanks Castle Hill.
I love this! Now I will know ahead of time if I’m going to have to book it through traffic to get a spot in class! Is the mind/body app something for CH members, or just for community classes? Do you have your own app or are you developing one? Thanks for making getting into the high-demand classes a little less stressful! e
Thanks, Erin! Anyone with a MindBody account will be able to easily purchase and reserve classes online both through our mobile-friendly website and through the MindBody Connect app. A dedicated Castle Hill Fitness app is under way and may arrive in January or so, but honestly the Connect app works pretty well. -Alex
Initial reaction: UGH! Let’s say I’m at work and am working on a project. (Or I’m with the kids and am hoping my spouse can get home in time so I can attend class, etc. etc. etc…so many possible situations.) I’m going to hit a class if I finish but I’m certainly not going to know that within four hours before class time. 45 minutes before class time and yeah! I’m done with my work! If I leave now I’ll get there early and totally get a spot! What? The class has been fully booked…since last week? And you think… Read more »
Hi Jenny,
I understand what you mean. A class cannot be totally booked out online. We have reserved some walk in spots for people in just these types of situations. I hope this helps get you to class!